September is Save Your Photos Month | 20% Off Archive Sale! Now thru October 31st

At Harold's Photo Experts, our goal is to efficiently complete every order with the care and quality your images deserve. Our service times are based on the average production time required to meet that goal.

For online orders, you will be notified by email when the order is complete in-store and ready for pick up, or has been shipped.

Service times are based on business days and do not include Saturday, Sunday or holidays. These times are considered guidelines and actual production times may vary based on the time of day the order was placed and the quantity ordered. Busy seasonal times may also cause a variance in production times.


  • Expedited Service

    Expedited service is possible to meet special requests. A RUSH fee of 20% of the total order price with a minimum of $10.00 will apply. Please contact our production lab prior to submission for Expedited service approval.

  • Lab Hours

    Harold's Production Lab hours are Monday - Friday from 9:00am - 4:00pm not including holidays.

  • Service times by product

    Service times are based on business days.

    Type Service Time (in business days)
    All Photo Products 5
    Archive Scanning 5
    Photo Restoration 5
    Video Services* 5
    *Movie Film to DVD 4 Weeks
    *Create Your Own Video 3 Weeks (minimum)
    Passport Photos While You Wait
    Film Processing 5
    *E6 & Disc Film 10
    Prints From Prints 3
    Custom Framing 2 Weeks
    Business Headshots By appointment - ready within 2 Hours
    Data Transfers Up to 5