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Adequate file size depends on multiple factors, including the type of product you are ordering. Below is a chart indicating our digital file recommendations. Larger/higher quality files will produce higher quality prints. JPG file sizes will vary based on the complexity of the image. File sizes listed are based on an average image with minimal compression. Smaller files may produce acceptable image quality.
| Print Size | Pixels | JPG File Size |
|---|---|---|
| Wallet | 375x525 | 400 KB |
| 4x5.4/4x6 | 600x900 | 962 KB |
| 5x7 | 750x1050 | 1.3 MB |
| 8x10 | 1200x1800 | 3 MB |
| 11x14 | 1650x2100 | 4 MB |
| 12x18 | 1800x2700 | 5.5 MB |
| 16x20 | 2400x3600 | 8.4 MB |
| 20x24 | 3000x4500 | 11.5 MB |
| 30x40 | 4500x6000 | 17.1 MB |
| 36x48 | 5400x7200 | 21.3 MB |
| 40x60 | 6000x9000 | 26.8 MB |
For best results, we recommend using images with a minimum of 150 dpi on most products. For larger prints, 300 dpi is preferred to maintain the best quality.
To ensure proper color, images uploaded to our website should be in RGB color mode with the sRGB color space.
Yes, our website will also support transparency if necessary. Transparent PNG (recommended) or GIF files are required. These images may be uploaded from within our editor via My Computer/Device or added to a Gallery in the same way that standard images are.
If you are using a valid coupon code, make sure that it is typed correctly in your shopping cart and has not expired. It is important to ensure that you are ordering the correct product that pertains to your coupon code. Please note that we are not responsible for inaccurate coupon codes that are listed on other websites. This includes false or expired codes that are found through search engines.
Yes, your payment and personal information is always safe on our website. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Yes, expedited service is available for a rush fee of 20% of the order total with a minimum of $10. View our service times page to learn more.