Service Times

Service Times

At Harold's Photo Experts, our goal is to efficiently complete every order with the care and quality your images deserve. Our service times are based on the average production time required to meet that goal. For online orders, you will be notified by email when the order is complete in-store and ready for pick up, or has been shipped. Service times are based on business days and do not include Saturday, Sunday or holidays. These times are considered guidelines and actual production times may vary based on the time of day the order was placed and the quantity ordered. Busy seasonal times may also cause a variance in production times.

Expedited Service

Expedited service is possible to meet special requests. A RUSH fee of 20% of the total order price with a minimum of $10.00 will apply. Please contact our production lab prior to submission for Expedited service approval.

Lab Hours

Harold's Production Lab hours are Monday - Friday from 9:00am - 4:00pm not including holidays. Call 800-568-6619 or email to contact the lab. We will respond during our regular production hours.

When ordering multiple items you will be notified when your entire order is complete.

Service times by product - based on business days.

Product Type Service Time (in business days)
Specialty Prints 5
Photo Books 5
Cards & Stationery 5
Calendars 5
Gifts & Keepsakes 5


In-Store Services - based on business days.

Service Type Service Time (in business days)
Archiving 5
Retouch & Repair 5
Video Services 5
Movie Film to DVD 4 weeks
Film Processing 5
Prints from Prints/Negatives/Slides 3
Custom Framing 2 weeks



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