First Time Using
an Online Digital Printing Service?
Beginners may want to first upload only a few images at
a time to get an understanding of the process.
Having difficulty
uploading your images?
Try this option:
> Alternate
Upload Method
(Select
under Step 2)
Slow Upload Speeds?
Several factors can contribute to
a slow upload speed. Below are a few things to check:
The speed of your internet connection
will determine your upload time and may not allow you to
upload more than a few images in one session. Dial-up
customers may experience the slowest upload times as
broadband (DSL, Cable Modems) customers will experience
faster upload speeds.
Follow our
File Size Guidelines to make sure you aren’t
uploading extremely large files which can slow down the
upload process.
Try uploading smaller batches of
images. Breaking up your order into several smaller
orders may speed up the upload process.
(To ensure quantity print pricing,
indicate in the Special Instructions box of the order
placement page that you are sending multiple orders.
Updated Internet Browsers
Be sure you are using a recent version of your Internet
Browser.
Our service is best accessed with Internet Explorer or Netscape.
QUESTIONS:
If you have any questions concerning
ordering photos Online,
or encounter any technical problems, please feel
free to
contact us directly at 1-800-568-6619 or by e-mail at
info@haroldsphoto.com
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