The speed of your internet connection will determine your upload time and may not allow you to upload more than a few images in one session. Dial-up customers may experience the slowest upload times as broadband (DSL, Cable Modems) customers will experience faster upload speeds.

Follow our File Size Guidelines to make sure you aren’t uploading extremely large files which can slow down the upload process.

Try uploading smaller batches of images. Breaking up your order into several smaller orders may speed up the upload process. (To ensure quantity print pricing, indicate in the Special Instructions box of the order placement page that you are sending multiple orders.

Updated Internet Browsers
Be sure you are using a recent version of your Internet Browser.
Our service is best accessed with Internet Explorer or Netscape.

To order prints from pictures in your iPhoto library, follow these steps:

Create a new folder on your Desktop. We are just going to use that to hold copies of your pictures to order, please name the folder in a manner that makes sense to you. Example: Photos to Upload, Pics to Print, etc…

In iPhoto, drag each picture you want to order out of the main iPhoto window and into the folder you have created on the desktop.

Open Safari and go to our website to order your photos. (Click here to visit site & add as a favorite)
In the file browser applet, select your Desktop Folder, then select the folder you have just created. Your photos should appear on the right side of the applet window.

If you are still experiencing problems with uploading, please try downloading the free web browser Mozilla Firefox.